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Frequently asked questions
FAQ
Answers to Common Questions: Services, Booking, and Policies Explained.
Table of Contents
General related questions:
Be cautious of unsolicited messages or calls asking for personal information.
IMPORTANT: Only share details with us via our official WhatsApp or email to ensure your information is secure.
You should avoid sharing details such as your full name, address, financial information, passwords, and identification numbers with unverified contacts.
Verify the identity of the person or organization by contacting them through official channels before sharing any personal information.
If you accidentally shared personal information, immediately contact your bank, change passwords, and monitor your accounts for any unusual activity.
We adhere to strict safety protocols to ensure the well-being of our clients and consultants. This may include wearing masks, practising social distancing, and sanitising equipment between appointments, among other measures.
Yes, we understand that circumstances may change, and you may need to reschedule or cancel your appointment. Please notify us at least 24 hours if you need to make any changes to your appointment, and we will do our best to accommodate your request.
BaZi reading related questions:
Bazi reading, also known as Four Pillars of Destiny, analyzes your birth date and time to reveal insights about your personality, strengths, and life path.
You will need to provide your full birth date and exact time of birth for an accurate reading. (refer to your birth certificate)
A Bazi reading can help you understand your natural talents, challenges, and the timing of significant life events, guiding you in making informed decisions.
Bazi readings offer insights into potential life trends and opportunities, but they are not about predicting specific future events. They guide you in navigating your life path.
Many people find it helpful to have a Bazi reading during major life transitions or annually to align with the energies of the coming year.
Yes, Bazi reading is beneficial for anyone seeking deeper self-awareness, guidance on personal or professional matters, or understanding life patterns.
A typical Full Bazi reading session lasts about 60 to 90 minutes, depending on the depth of analysis and the number of questions you have. Yearly Bazi usually takes 30 to 45 minutes.
Absolutely! Bazi readings provide insights into your strengths, timing, and compatibility, helping you make informed decisions in your career and relationships.
Yes, Bazi reading is a non-religious practice based on Chinese metaphysics. It is accessible to individuals of all religious backgrounds, focusing on personal insights and life guidance rather than spiritual beliefs.
Feng Shui related questions:
Appointments can be scheduled by contacting us via WhatsApp only. Our team will then assist you in finding a suitable time slot for your consultation.
We offer a range of consultations tailored to both residential and commercial spaces, including comprehensive Feng Shui assessments, and auspicious date selection services.
The duration of a Feng Shui consultation can vary depending on the size and complexity of the space. Typically, consultations last between 1 to 2 hours, but more extensive assessments may require additional time.
During a consultation, our Feng Shui consultant will assess the energy flow within your space, identify areas of imbalance, and provide recommendations for enhancing harmony and prosperity.
Prior to your consultation, we may request information such as floor plans, birth dates of occupants, and specific areas of concern to ensure a thorough assessment.
Our consultation fees vary depending on the type and scope of the service requested. Please contact us directly for pricing details and any applicable additional fees.
We recommend scheduling your appointment at least 1 to 2 weeks in advance to secure your preferred date and time. However, we will do our best to accommodate urgent requests whenever possible.
Yes, we provide follow-up support to address any questions or concerns that may arise after the consultation. Additionally, we offer additional services such as annual Feng Shui assessments and ongoing guidance to help you maintain harmony in your space. The additional service charge may vary.
Yes, Feng Shui principles can be applied to any type of property, including rented spaces, temporary accommodations, or even outdoor environments. Our consultations are tailored to your specific needs and can be adapted to accommodate various living situations.
The timeline for experiencing results may vary depending on various factors, including the complexity of the issues addressed and the extent of the recommendations implemented. Some clients may notice immediate improvements, while others may experience gradual changes over time. Patience and consistency in applying Feng Shui principles are key to achieving long-lasting results.
Payment related questions:
We accept various payment methods, including PayLah/PayNow, bank transfers, and online payment platforms (additional platform transaction charges). Please inquire about specific payment options when scheduling your appointment.
Payment is required in full at the time of booking to confirm your appointment. This ensures your slot is reserved.
Refunds may be available depending on our cancellation policy. Please refer to our refund policy or contact us for details on cancellations and refunds.
Yes, we prioritise your security. All payment transactions are processed through secure, encrypted platforms to protect your personal and financial information.
Yes, you can reschedule your appointment, subject to availability. Please notify us at least 24 hours in advance to avoid any additional charges.
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